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We're available Monday To Friday 08:00am - 06:00pm AEST

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Private Insurance Patients

No Medicare? Use Your Private Insurance with HICAPS at Our Clinic

Not covered by Medicare? Not to worry. At our clinic, we make it easy for you to access high-quality care using your private health insurance — and thanks to HICAPS (Health Industry Claims and Payments Service) you can claim your benefits on the spot.

Whether you’re are investing Melbourne from interstate, an international student or simply without Medicare coverage, you can still receive the healthcare you need, without the hassle.

We Accept Most Australian Private Health Funds

We work with a wide range of private health insurers, including:

 

CBD Doctors Melbourne Private Insurance

 

 

Instant Rebates with HICAPS

We use HICAPS to process private health insurance claims on the spot.

Here’s how it works:

  1. Bring your private health insurance card (physical or digital). We need you to come in person into the clinic to claim.
  2. We swipe or tap your card through our HICAPS terminal after your appointment
  3. Your insurer pays their portion instantly*
  4. You only pay the “gap” amount — if there is one

*Important: If your private health insurer doesn’t cover a particular item or service, you’ll need to pay the full amount at the time of your visit. A receipt will be provided at the end of the appointment for you to claim back with your insurer. What’s covered depends on your level and type of insurance.

No forms. No waiting. No hassle. More healthcare

What If My Policy Doesn’t Cover Everything?

Some services like vaccines, specialist consultations and telehealth appointments, may not be covered by your private insurer. We’ll let you know up front if there are any out-of-pocket costs. If you’re not sure what’s included in your policy, we recommend checking with your health fund.

We’re Here to Help

If you:

  • Don’t have Medicare
  • Are covered by private health insurance
  • Want simple, fast claims with no paperwork

…then we’ve got you covered.

Book your appointment with CBD Doctors Melbourne today and enjoy easy, HICAPS-enabled private health billing with no Medicare required.

Useful links:

 

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