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Social Media Policy

Social Media Policy Guidelines

CBD Doctors Melbournes privacy statement, guidelines and moderation policy for our social media accounts.

Page last updated: 7th November 2018


CBD Doctors Melbourne (CBDD) uses social media to share links and information about health news, clinic updates and general information.

Acceptable use policy

We welcome comments on our social media pages and suggest that you apply common sense when making them. At the same time you should show courtesy and respect to others and must not use the space to abuse others, expose others to offensive or inappropriate content, or for unlawful purposes.

Moderation guidelines

CBDD reserves the right to enforce this acceptable use policy at its discretion. While user generated comments are not edited, to ensure a positive experience for visitors of social media sites and the broader community, the CBDD may report or remove at its discretion any content or comments containing spam, profanity, or otherwise objectionable or prohibited material.


CBDD is not responsible, liable for and does not endorse the privacy practices of social media platforms or any websites that are linked from them. Your use of social media and any linked websites is at your own risk.

CBDD may record information posted to social media accounts and use that information for administrative purposes, for record keeping and for considering and/or addressing any comments made. No attempt will be made to further identify people except where requested and authorised by law.

If you have any queries, concerns or require further information relating to our Social media privacy policy please contact us through the Contact Form on our website.


CBDD does not endorse, and is not accountable for, any views expressed by third parties using social media sites. The views expressed by individual officers, employees, or contractors of the practice and its outsourced services, and by any contributors to its social media pages are those of the individual sender.

CBDD disclaims all liability from those views and recommends users seek appropriate independent professional advice prior to relying on, or entering into any commitment based on these views. Unless acknowledged as being endorsed by the CBDD, views expressed are not those of the practice.

Views expressed on pages and accounts by anyone other than CBDD employees are not the views of the practice and the practice disclaims all liability for any such views, comments, advertising or other related content.

Please be aware that this policy may be changed at any time at the discretion of CBDD.

Frequently Asked Questions

  • How can I make a booking?

    You can book by either clicking on the “Book an Appointment” button on our website or by calling our medical clinic on (03) 9077 9912 during business hours from Monday to Friday. We generally take same day bookings!

  • How long before my appointment should I arrive?

    In order for our doctors to run on time, we ask if you could please attend the clinic 5-10 minutes before your scheduled appointment to complete necessary paperwork.

  • Can I fill out the New Patient registration form before I come in?

    Yes, we recommend that you download and print a new patient registration form and complete it before attending our clinic to save some time.

  • What if I can't make it to my appointment?

    We like to be informed of any cancellations 24 hours prior to your appointment. We are happy to reschedule appointments subject to availability.